Terms & Conditions
- All goods remain the property of Capital Equipment Hire until paid in full.
- A full list of equipment rental terms are sent directly to customers upon quotation request.
- Any return claims must be submitted to email@example.com within 5 days of delivery. Photos or videos are required to be submitted with any claim as evidence of the error that has occurred.
- Any credit request must be sent to firstname.lastname@example.org within 5 days Claim Period.
Health & Safety Policy
Online Order Delivery Fees
We are well versed in arranging equipment and replacement parts delivery throughout Australia using various methods. Free delivery for purchases over $200 in value, purchases below $200 attract a small delivery fee which is calculated at the checkout. It is important to note that seasonal surges may reduce delivery times, so please allow longer times during peak periods. Please contact our friendly staff for more information if required.
At all times, it is our desire that you are satisfied with your purchase and supplied the correct item quickly. If you need to return a product a 20% restocking fee will apply and is available within 14 days of purchasing. Electronic items such as motors, control boards, user interfaces, etc are non-returnable so please ensure you obtain and select the correct part number for the required model and serial # from our Parts Lists prior to purchasing, please contact our team with any assistance required so we can strive to supply the required product quickly. Capital Equipment Hire may replace, repair, or refund any products with defects. However, Capital Equipment Hire reserves the right to refuse replacement, repair or refund if you purchased the product fully aware of its defects. Capital Equipment Hire may also refuse replacement, repair, or refund if damage is caused by your misuse or mishandling of the product. Please contact our team on 1300 799 312 or email@example.com for assistance or further information on returns.
Capital Equipment Hire product warranties vary from brand to brand and from product group to product group. Equipment is supplied with a minimum of 12 months warranty although selected product groups are supplied with up to 36 months or 2000 hours parts providing regular periodic maintenance has been completed. Parts are supplied with a 6 months warranty from date of purchase. Your rights as a consumer are protected by the consumer guarantee. Please contact our friendly team on 1300 799 312 or firstname.lastname@example.org with any questions regarding warranty on your selected product or part.
Products that are listed for a special price or listed in our heavily reduced Hot Deals area are non-returnable however are supplied with full manufacturer’s warranty unless otherwise specified. Please contact our friendly team on 1300 799 312 or email@example.com with any questions regarding products listed with a special price or within our Hot Deals area prior to purchasing.
Source: Capital Equipment Hire's Sales/Returns Policy
All goods purchased remain the property of Capital Equipment Hire until paid in full. Speak to your sales representative for specific order terms relating to hire, sales or service.